Refund Policy
Refund Policy
Thank you for using JustBuySell. Please read our refund policy carefully as it outlines the terms under which refunds are managed for purchases made on our platform.
1. No Refunds for Used Credits
1.1 All credits purchased and utilized on the platform for accessing buyer or seller information, posting offers, or any other services are non-refundable. Once credits are used, the transaction is considered final, and no refunds will be issued under any circumstances.
2. Unused Credits
2.1 If you have unused credits remaining in your account and no longer wish to use our services, you may contact our support team at support@justbuysell.com. While refunds are generally not provided, we may consider exceptional cases at our sole discretion.
3. Technical Issues
3.1 In the event of a technical error on our platform resulting in the loss of credits without providing the intended service, we will review the issue. If verified, we may restore the lost credits to your account as compensation. Refunds in such cases will not be issued in monetary form.
4. Chargebacks
4.1 Any chargeback attempts through your payment provider for credits purchased on JustBuySell will be treated as a breach of our Terms and Conditions. We reserve the right to suspend or terminate your account in such cases.
5. Cancellation of Services
5.1 Users may discontinue their use of JustBuySell at any time. However, no refunds will be provided for credits purchased, whether used or unused, as outlined in this policy.
6. Contact Us
If you have any questions regarding our refund policy, please contact us:
- Email: support@justbuysell.com
We appreciate your understanding and cooperation.
Date of Last Revision: 25th December 2024